Patricia Porter L.C.S.W., ACC, is Founder and President of Conflict Connections®, Inc. and is known as the Texas Conflict Coach®. She is a subject-matter expert in the field of conflict resolution since 1994. Her experience includes working as a senior mediator, team facilitator, senior trainer, and conflict management and abrasive behavior coach. Her primary emphasis is in supporting employees, teams and senior leadership in organizations to work through conflict and change productively. She helps them learn to use effective communication, change behavioral conduct, and understand conflict management processes. She is the author of the Minibuk® Stop the Dreaded Drama: 55 Tips for Ending Destructive Conflict and is the Founder and Host of a 9-year running global online radio program, The Texas Conflict Coach® to educate the public and community on how to negotiate, embrace and manage conflict courageously and constructively.
Patricia holds the following credentials.
Ø Licensed Clinical Social Worker (LCSW), Texas, License #42026
Ø Accredited Boss Whisperer (ABW), The Boss Whispering Institute
Ø International Coach Federation - Associate Certified Coach (ACC)
Ø Certified Advanced Conflict Coach, Coach-Mentor and Assessor - CINERGY®, Toronto, Canada
Ø Advanced Practitioner – Workplace Mediator – Association for Conflict Resolution
Ø Academy of Advanced Practitioners(AAP) – Conflict Coach/Facilitator – ACR
Ø Certified Administrator – Conflict Dynamics Profile (CDP) – Center for Conflict Dynamics
Patricia provides Executive Coaching to C-Suite and Senior Executive Service (SES) leaders with a specialty focus on addressing conflict, abrasive and bullying behaviors, and conflict avoidant leadership. As a conflict management coach, she has worked with federal agency executives working at NASA Centers, EPA, Transportation Security Administration (TSA), Department of Interior, and USDA-Forest Service. She also coached Presidents and CEOs of multi-billion dollar family businesses, researchers and scientists from Texas state and US federal agencies. And she has presented and trained on the topic of Managing Abrasive Leaders at the United Nations in New York and various state and national conferences including the San Antonio Human Resource Management Association’s (SAHRMA) annual conference. Currently, Patricia teaches conflict management coaching to graduate students at Southern Methodist University Dispute Resolution Program in Dallas, Texas.
In addition to her extensive conflict coaching experience, Patricia is a highly experienced mediator and provides workplace and EEO mediation services to a number of organizations. These include the U.S. Postal Service, Department of Defense, Department of Homeland Security - Transportation Security Administration and state government agencies, including the TX Department of Transportation. She is also a mentor mediator to Navy personnel training to be mediators. Patricia is the Past President for the Texas Association of Mediators (TAM).
Patricia’s extensive team facilitation, negotiation and conflict resolution training experience includes many high profile projects. She was a senior trainer for Coca-Cola Enterprises when it launched its nation-wide dispute resolution program as well as a senior trainer for Centre Consulting educating Air Force personnel how to collaboratively problem solve employee disputes. She co-taught mediation to the U.S. Army EEO advisors in Germany. She delivered conflict resolution courses to Nurse Managers at the Department of Veteran’s Affairs, medical executives for Christus Health, high-ranking officers of the Southern Regional Command at Fort Sam Houston, and supervisors at NASA Space Centers.
Patricia holds the following credentials.
Ø Licensed Clinical Social Worker (LCSW), Texas, License #42026
Ø Accredited Boss Whisperer (ABW), The Boss Whispering Institute
Ø International Coach Federation - Associate Certified Coach (ACC)
Ø Certified Advanced Conflict Coach, Coach-Mentor and Assessor - CINERGY®, Toronto, Canada
Ø Advanced Practitioner – Workplace Mediator – Association for Conflict Resolution
Ø Academy of Advanced Practitioners(AAP) – Conflict Coach/Facilitator – ACR
Ø Certified Administrator – Conflict Dynamics Profile (CDP) – Center for Conflict Dynamics
Patricia provides Executive Coaching to C-Suite and Senior Executive Service (SES) leaders with a specialty focus on addressing conflict, abrasive and bullying behaviors, and conflict avoidant leadership. As a conflict management coach, she has worked with federal agency executives working at NASA Centers, EPA, Transportation Security Administration (TSA), Department of Interior, and USDA-Forest Service. She also coached Presidents and CEOs of multi-billion dollar family businesses, researchers and scientists from Texas state and US federal agencies. And she has presented and trained on the topic of Managing Abrasive Leaders at the United Nations in New York and various state and national conferences including the San Antonio Human Resource Management Association’s (SAHRMA) annual conference. Currently, Patricia teaches conflict management coaching to graduate students at Southern Methodist University Dispute Resolution Program in Dallas, Texas.
In addition to her extensive conflict coaching experience, Patricia is a highly experienced mediator and provides workplace and EEO mediation services to a number of organizations. These include the U.S. Postal Service, Department of Defense, Department of Homeland Security - Transportation Security Administration and state government agencies, including the TX Department of Transportation. She is also a mentor mediator to Navy personnel training to be mediators. Patricia is the Past President for the Texas Association of Mediators (TAM).
Patricia’s extensive team facilitation, negotiation and conflict resolution training experience includes many high profile projects. She was a senior trainer for Coca-Cola Enterprises when it launched its nation-wide dispute resolution program as well as a senior trainer for Centre Consulting educating Air Force personnel how to collaboratively problem solve employee disputes. She co-taught mediation to the U.S. Army EEO advisors in Germany. She delivered conflict resolution courses to Nurse Managers at the Department of Veteran’s Affairs, medical executives for Christus Health, high-ranking officers of the Southern Regional Command at Fort Sam Houston, and supervisors at NASA Space Centers.